Shopping in Canada?

Return Policy

45-Day Return/Exchange Policy

Here at Mondetta Originals, we want to make sure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased, you have 45 days from receiving your order shipped confirmation email to request a Return or Exchange. Each order qualifies for one free shipping label, on either a Return or Exchange. Get started by clicking the 'Return/Exchange Items' button below.

Return/Exchange Items
Exchanges
  • Exchanges are accepted within 45 days from receiving your order shipped confirmation email.
  • Exchanges must be placed in the mail within 5 business days of receiving your shipping label.
  • Exchanges are accepted on items in their original condition (unworn and unwashed, with tags still attached).
  • Exchanges can only be done for the SAME item in a different size or color. Please view our Size Guide to find out how our styling fits your body type.
  • If you'd like to Exchange for a different item, a refund will be made, and a new order should be placed.
  • Exchanges are accepted on previously exchanged items ; however, shipping is only free for the first Exchange.
  • The 45-day threshold resets when an exchanged item is shipped back to you.
  • Exchanges will only be accepted when shipped with an authorized Mondetta Originals shipping label
  • Each order qualifies for one free shipping label (for additional Exchanges, Standard Ground Shipping will be charged to the customer).
Returns
  • Returns are accepted within 45 days from receiving your order shipped confirmation email.
  • Returns must be placed in the mail within 5 business days of receiving your shipping label.
  • Returns are accepted on all regularly priced items in their original condition (unworn and unwashed, with tags still attached).
  • Returns are NOT accepted on clearance items, BUT you can exchange the item if we have stock available.
  • Returns are accepted on previously exchanged items ; however, shipping is only free for the first Exchange
  • Previously exchanged clearance items cannot be Returned.
  • Returns will only be accepted when shipped with an authorized Mondetta Originals shipping label
  • Each order qualifies for one free shipping label (for additional Returns, Standard Ground Shipping will be charged to the customer).
Final Sale Items
  • Final Sale items are items on sale for 35% off or more
  • Final Sale items are not refundable, exchangeable, eligible for price adjustments nor eligible for credit.
Price Adjustments We are happy to accommodate a one-time price adjustment for an item if it goes on permanent markdown within 14 days of your order’s purchase date. A refund or price difference will be issued back to the original form of payment. Price adjustments will not be accommodated for any items that are part of Flash Sales, short-term campaigns, Black Friday, or Cyber Monday. Price adjustments will not be made for final sale items or previously discounted items.
Shipping
  • Please allow up to 2 business days for processing before your order ships.
  • Returns/Exchanges are accepted within 45 days from receiving your order shipped confirmation email.
  • Returns/Exchanges must be placed in the mail within 5 business days of receiving your shipping label.
  • Each order qualifies for one free shipping label (Standard Ground Shipping on additional Returns/Exchanges will be charged to the customer).
  • Items can be shipped back in the original Mondetta Originals shipping bag, they're designed to be reused.
  • The 45-day threshold resets when an exchanged item is shipped back to you.
  • Returns and Exchanges will only be accepted when shipped with an authorized Mondetta Originals shipping label
Refunds It can take up to 5 business days for funds to be transferred and the transaction to appear on your bank or credit card statement.
In-Store Credit In Store merchandise credits are not transferable and cannot be redeemed for cash.
Gift with Purchase Promotion During any 'Gift With Purchase' promotion, the free item is yours to enjoy. However, if you decide to return any of your purchased items, you MUST return the 'free gift' as well, otherwise the full retail value of the 'free gift' will be deducted from your refund along with any associated return shipping charges.
Minimum Purchase Based Thresholds If you received a discount based on a minimum order requirement (BOGO, $99 minimum etc.) and wish to return items resulting in your order value dropping below the minimum, your purchase will no longer qualify for the discount and the value of your credit/discount will be deducted from your refund.
Affiliated Retailer Purchases
  • Returns or exchanges from other affiliated retail stores carrying Mondetta Originals products will not be accepted at mondettaoriginals.com. This is at the sole discretion of the retailer.
  • Flag Patches purchased from other retail stores carrying Mondetta Originals products through the “free patch program” on www.mondettaoriginals.com fall under our 45-day return/exchange policy however do not carry a cash value.
Something is wrong with my order In the unlikely event you received an incorrect order, or a damaged or defective item, please email our Customer Service Team at customerservice@mondettaoriginals.com


Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

Your cart is currently empty.
Shop now

Add a shoulder patch to your sweater

One FREE patch per sweater, but add as many as you like!

Free Count: 1 Remaining


No results found.